Website Migration
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Q: What exactly does website migration mean and what does it include?
A: The web site migration service provided by TreeCloudHost is absolutely free of charge and consists of moving all your files, databases and emails from your current provider to your new web hosting account with us. We will also revise all the configuration settings required for your web sites to be fully functional on our innovative cloud hosting platform.Our techs are completely capable of moving just about any site. With years of practical experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–built web app with numerous custom libraries is as elementary as moving a simple WordPress–based blog.
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Q: Web site migration sounds like a lot of work. Just how long is it going to take?
A: We strive to implement all website migrations as quickly as possible. Yet, we do not have a set time frame for website migrations. There are several factors that you need to consider – the actual size of your site and the workload of our web site migration team, etc. We always try to accomplish each migration in less than 48 hours. With less sizeable websites, our staff typically manages to finish within 24 hours.
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Q: My privacy is vital to me. What details do you require?
A: We don’t require any personal info. We will need, however, the login info for your current web hosting account and the name of the site that you want to transfer.
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Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
A: In order for us to begin the transfer of your hosting account, you must first open an account with us. Opening an account with us requires that you to disclose practically the same information you have provided to your current host. We’ve also got an extremely rigid Privacy Policy, which specifies how delicate information is handled.
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Q: Will there be any outage for my site?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. As soon as the migration is finished, we’ll ensure that everything is working correctly and that the integrity of your data is not compromised prior to notifying you that the transfer is done. After that, we’ll explain to you how to move the domain name to your web hosting account with us and how to change your DNS records.
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Q: Will my present web hosting provider need to provide any information/help?
A: While we move your web content, your web hosting provider will not be aware of the transfer at all. We will not get in touch with them in any way.
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Q: Does it make any difference what platform my current hosting provider is using?
A: Yeah. We support all common Linux–based web hosting platforms. We don’t support Windows–driven web hosting platforms, because we don’t offer Windows hosting solutions ourselves.In addition, we don’t support proprietary site creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.