In spite of the fact that the web hosting service provided by the different companies seems identical, each provider has got a customized platform with its own tweaks and ways to carry out particular operations. This is the reason why, an immense knowledge base will be rather useful both for people with little to no previous experience and for technically knowledgeable users who will sooner or later discover how particular operations are completed, but will lose some time meanwhile. The purpose of such a knowledge base is to make the hosting service fast and simple to use, saving users lots of time and efforts. The end result is more contented customers, since they can quickly find the info they want, and substantially less work for the tech support team representatives, because usually the majority of the questions and difficulties that customers have are already described in the knowledge base. Provided that the articles are competently written and encompass more things, you will be able to find out more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Shared Hosting
If you buy a shared hosting package through us, you’ll acquire access to our detailed online documentation where you will see info about virtually everything associated with our hosting packages. The topics range from how to create an email address on your feature phone, to how to do different things using an .htaccess configuration file. The articles are written in a simple-to-understand way and feature detailed manuals on how to execute a certain task in your Hepsia Control Panel. You can also find information that’s not connected directly to Hepsia, for example one that concerns software applications on your PC. The complete collection of articles will be available in the Control Panel’s Help section, but the ones that are applicable to a particular Control Panel section can be accessed on the spot. Since we have included as many topics as possible, you will be able to find out more or less everything about your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting service, will permit you to access the in-depth online documentation that we have compiled for you. The articles themselves include general info about our web hosting services, instructional guides about the different functions that you can access, together with troubleshooting instructions that can help you correct common problems that you might stumble upon. The topics that we’ve included encompass practically everything, from basic things such as how to host a new domain in the account, to more intricate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right side of the page that you are on, whilst the entire article collection can be accessed through the all-inclusive Help section.