Support Channels

  • Video Tutorials
  • Video Classes

  • Learn swiftly the guidelines on how to edit a document or move a database via our range of how–to video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide an easy–to–use Frequently Answered Questions section where you’ll discover solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are on shift around the clock to reply to your technical queries. Expect a solution in no more than 60 minutes after you have presented your ticket.

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Forms of Support

  • Shared Hosting Support
  • Shared Hosting Support

  • If you have issues working with our Linux shared service services or need more resources for your sites, just let us know and we’ll give you the best tips and advices.

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  • VPS Hosting Support
  • VPS Servers Support

  • Need assistance working with the SolusVM admin panel? Your VPS is misbehaving? Just let us know, we will be able to support you.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • You feel the need to update the set–up of your dedicated server? We are working 24 hours a day to assist you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any difficulties with your semi-dedicated server or need help with a specific undertaking, don't wait to call our professional staff of technical support engineers. They are available 24/6, ready to assist you.
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