Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance staff is taught to shortly deal with all our Linux shared service users’ problems and help questions. Via our ticket system, it will be possible to post your inquiry and a support staff member will likely return to you in less than maximum one hour. Realistically, practice has confirmed that the normal response time frame is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever required. Our team of professionals is going to be on the web for you 24x7x365 to respond to all your issues and to handle any problem you will likely have. You are able to open a technical support ticket from the TreeCloudHost Site Control Panel or drop a message whenever. Moreover, on business days, you’re able to give us a call or take advantage of the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require help while working on your sites within the Control Panel, it is possible to always click on the Help control key and see your query in the group of posts that will appear. We have also turned almost all the articles and reviews into instructional videos. The list of video tutorials will come up if you choose the Videos key present on the top right.