1 hour ticket response
Prompt support is our most important objective and this is the reason why we’ve got a team of practiced client support engineers who will be happy to offer a fast solution to any question that you might have. Just open your client support ticket from the Site Control Panel and we’ll respond within one hour at the latest. In fact, we work hard and aim for a 20–minute tech support ticket response time.
A Topflight Customer Support Service
We’ve got a team of web hosting support experts who will be happy to respond to all your questions whenever you require assistance. The vast majority of our tech support team members have many years of experience in the Linux shared service niche, which implies that you can always depend on fast and appropriate answers to your problems.
A User–Friendly Help Center Section
In the Site Control Panel you’ll find an intuitive Help Center section where you can get quick tips on how you can use our web hosting services. You can see the answers to your questions in the F.A.Q. database, see more tips in the web hosting account management articles or watch the instructional video tutorials.